.support-launcher{position:fixed;right:24px;bottom:25px;z-index:80;display:flex;align-items:center;gap:10px;min-height:52px;padding:14px 19px;background:var(--primary);color:#fff;border-radius:17px;box-shadow:0 8px 30px #4935a03b;font-size:14px;font-weight:650}.support-launcher .icon{width:22px;height:22px}.support-center-page{padding-top:30px;padding-bottom:45px}.support-center-heading,.support-desk-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.support-center-heading h1{font-size:30px;margin:10px 0}.support-center-heading p,.support-desk-heading p{font-size:13px;color:var(--muted);line-height:1.8;margin:8px 0}.support-desk-heading h1{font-size:27px;margin:8px 0}.support-customer-layout{display:grid;grid-template-columns:290px minmax(0,1fr);border:1px solid var(--line);border-radius:20px;overflow:hidden;background:var(--surface);min-height:680px}.support-thread-list{min-width:0;background:var(--surface);border-right:1px solid var(--line);overflow:auto}.support-thread-list>header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:22px 18px;border-bottom:1px solid var(--line)}.support-thread-list h2{font-size:16px;margin:0}.support-thread-list>header a{display:flex;align-items:center;gap:5px;color:var(--primary);font-size:12px;min-height:36px}.support-thread-list>header .icon{width:15px;height:15px}.support-thread{display:flex;align-items:flex-start;gap:12px;padding:17px 15px;border-bottom:1px solid var(--line);color:var(--text);min-height:90px}.support-thread.active{background:var(--primary-soft);box-shadow:inset 3px 0 var(--primary)}.support-thread-icon{height:35px;width:35px;display:grid;place-items:center;flex:none;border-radius:11px;background:var(--bg);color:var(--primary)}.support-thread-icon .icon{width:18px;height:18px}.support-thread-copy{display:grid;gap:7px;min-width:0;flex:1}.support-thread-copy b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-thread-copy small{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-thread-copy em{font-size:10px;color:var(--muted);font-style:normal}.support-thread-unread{background:var(--primary);color:#fff;min-width:19px;height:19px;line-height:19px;text-align:center;border-radius:30px;font-size:10px}.support-list-empty{padding:30px 18px;font-size:13px;text-align:center;color:var(--muted)}.support-lookup-link{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--primary);padding:20px 15px;line-height:1.7}.support-lookup-link .icon{width:14px;height:14px;flex:none}.support-main-conversation{min-width:0;display:flex;flex-direction:column;background:var(--surface)}.support-dialog.chat-panel{display:flex;flex-direction:column;flex:1;height:680px;min-height:550px;max-height:780px;border:0;border-radius:0;background:var(--surface);box-shadow:none;overflow:hidden}.support-dialog-header{display:flex;align-items:center;gap:13px;padding:20px 24px;border-bottom:1px solid var(--line)}.support-dialog-header h2{font-size:16px;margin:0 0 6px}.support-dialog-header p{font-size:11px;color:var(--muted);margin:0;line-height:1.6}.support-dialog-avatar{display:grid;place-items:center;flex:none;width:39px;height:39px;border-radius:12px;background:var(--primary-soft);color:var(--primary)}.support-dialog-avatar .icon{width:21px;height:21px}.support-dialog-header .connection-state{margin-left:auto;white-space:nowrap;color:var(--muted);font-size:10px}.support-dialog-notice{padding:11px 20px;background:var(--bg);font-size:11px;color:var(--muted);line-height:1.6;display:flex;align-items:center;gap:7px}.support-dialog-notice .icon{flex:none;width:14px;height:14px}.support-message-list.chat-messages{padding:25px 22px;flex:1;min-height:180px;background:var(--bg);overflow:auto;scroll-behavior:smooth}.support-message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 20px}.support-message.is-self{align-items:flex-end}.support-message-meta{display:flex;gap:12px;color:var(--muted);font-size:10px;margin-bottom:7px}.support-message-bubble{max-width:86%;padding:13px 16px;background:var(--surface);border:1px solid var(--line);border-radius:4px 15px 15px 15px;font-size:14px;line-height:1.8;overflow-wrap:anywhere;white-space:normal}.support-message.is-self .support-message-bubble{background:var(--primary);color:#fff;border-color:var(--primary);border-radius:15px 4px 15px 15px}.support-greeting{text-align:center;padding:25px 15px;color:var(--muted)}.support-greeting>div:first-child{display:grid;place-items:center;background:var(--primary-soft);color:var(--primary);height:52px;width:52px;border-radius:17px;margin:0 auto 18px}.support-greeting h3{font-size:18px;color:var(--text);margin:0 0 10px}.support-greeting p{font-size:12px;line-height:1.8}.support-quick-topics{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;margin-top:18px}.support-quick-topics button,.support-reply-snippets button{font:inherit;border:1px solid var(--line);background:var(--surface);color:var(--primary);border-radius:8px;font-size:12px;padding:9px 12px;cursor:pointer;min-height:36px}.support-compose{background:var(--surface);padding:15px 19px;border-top:1px solid var(--line)}.support-compose textarea{width:100%;min-height:66px;max-height:160px;resize:vertical;border:0;background:transparent;color:var(--text);font:inherit;font-size:14px;line-height:1.7;padding:4px;outline:none}.support-compose:focus-within{box-shadow:inset 0 2px var(--primary)}.support-compose-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:9px}.support-compose-footer>span{font-size:10px;color:var(--muted)}.support-compose-footer .button{min-height:42px;padding:10px 17px;font-size:12px}.support-chat-error{color:#b84f49;font-size:12px;line-height:1.7;padding:0 18px;background:var(--surface)}.support-chat-error:not(:empty){padding-block:10px}.support-order-strip{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 20px;background:var(--primary-soft);font-size:12px;line-height:1.7}.support-order-strip>span{display:flex;align-items:center;gap:7px;min-width:0}.support-order-strip .icon{width:16px;height:16px;flex:none}.support-order-strip>a{white-space:nowrap;color:var(--primary);display:flex;align-items:center;gap:6px}.support-desk-layout{display:grid;grid-template-columns:280px minmax(0,1fr);border:1px solid var(--line);border-radius:17px;overflow:hidden;background:var(--surface);min-height:650px}.support-desk-layout.has-selection{grid-template-columns:260px minmax(330px,1fr) 290px}.support-desk-layout .support-thread-list{max-height:calc(100dvh - 155px)}.support-desk-layout .support-dialog{height:calc(100dvh - 155px);min-height:590px;max-height:none}.support-context-panel{min-width:0;padding:18px 14px;border-left:1px solid var(--line);max-height:calc(100dvh - 155px);overflow:auto;background:var(--surface)}.support-context-panel summary{font-size:14px;font-weight:700;padding:6px 0 18px;cursor:pointer}.support-context-panel .order-detail-card{padding:14px;border-radius:10px;box-shadow:none}.support-context-panel .order-detail-top{flex-direction:column;align-items:flex-start;gap:10px}.support-context-panel .order-detail-card h2{font-size:12px;overflow-wrap:anywhere}.support-context-panel .order-amount strong{font-size:21px}.support-context-panel .contact-details{font-size:11px}.support-context-panel .order-line{gap:8px;align-items:flex-start;flex-wrap:wrap}.support-context-panel .order-line b{font-size:12px}.support-context-panel .order-line strong{font-size:13px}.support-context-panel .delivery-panel{padding:14px}.support-context-panel .supplier-actions{flex-direction:column;align-items:stretch}.support-context-panel .button{font-size:11px;padding:10px;white-space:normal}.support-context-panel .muted{font-size:12px;line-height:1.8}.support-inbox-search{display:flex;align-items:center;gap:8px;margin:10px 12px 15px;padding:0 11px;border:1px solid var(--line);border-radius:9px}.support-inbox-search .icon{width:16px;height:16px;color:var(--muted)}.support-inbox-search input{min-width:0;width:100%;min-height:42px;border:0;background:transparent;font:inherit;font-size:12px;color:var(--text);outline:none}.support-desk-filters{display:flex;gap:3px;padding:14px 11px 4px}.support-desk-filters button{flex:1;border:0;background:transparent;padding:10px 5px;border-radius:8px;color:var(--muted);font-size:12px;cursor:pointer}.support-desk-filters button.active{background:var(--primary-soft);color:var(--primary);font-weight:700}.support-desk-empty{flex:1;display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;padding:45px;color:var(--muted)}.support-desk-empty>.icon{width:40px;height:40px;color:var(--primary);margin-bottom:20px}.support-desk-empty h2{font-size:21px;color:var(--text)}.support-desk-empty p{line-height:1.9;font-size:13px}.support-reply-snippets{display:flex;gap:6px;flex-wrap:wrap;margin-top:4px}.support-reply-snippets button{font-size:10px;padding:5px 8px;min-height:30px}.support-mobile-back{display:none}@media(max-width:1400px){.support-desk-layout.has-selection{grid-template-columns:240px minmax(0,1fr)}.support-context-panel{grid-column:1/-1;max-height:none;border-left:0;border-top:1px solid var(--line)}.support-context-panel details[open]{display:grid;grid-template-columns:1fr 1fr;gap:12px}.support-context-panel summary{grid-column:1/-1}.support-context-panel .order-detail-top{flex-direction:row}.support-context-panel .order-detail-card h2{font-size:14px}}@media(max-width:800px){.support-customer-layout{grid-template-columns:1fr}.support-customer-layout>.support-thread-list{border-right:0;max-height:195px;border-bottom:1px solid var(--line)}.support-thread-list>header{padding:14px}.support-customer-layout .support-thread{min-height:72px;padding:12px 14px}.support-customer-layout #support-customer-threads{max-height:95px;overflow:auto}.support-lookup-link{padding:10px 14px}.support-center-heading{align-items:flex-start}.support-center-heading h1{font-size:25px}.support-center-heading p{font-size:12px}.support-center-heading>.button{font-size:11px;padding:10px;white-space:nowrap}.support-desk-layout.has-selection{grid-template-columns:1fr}.support-desk-layout.has-selection>.support-thread-list{display:none}.support-desk-layout:not(.has-selection){grid-template-columns:1fr}.support-desk-layout:not(.has-selection)>.support-main-conversation{display:none}.support-desk-layout .support-dialog{height:650px;min-height:530px}.support-mobile-back{display:block;padding:13px 16px;color:var(--primary);font-size:12px;border-bottom:1px solid var(--line)}.support-context-panel details[open]{display:block}.support-dialog.chat-panel{height:630px;min-height:530px}.support-dialog-header{padding:15px}.support-dialog-notice{font-size:10px;padding:10px 14px}.support-dialog-header h2{font-size:15px}.support-message-list.chat-messages{padding:18px 13px}.support-message-bubble{font-size:14px;max-width:92%}.support-compose{padding:13px}.support-compose textarea{font-size:16px}.support-compose-footer>span{font-size:9px}.support-launcher{right:14px;bottom:18px;padding:12px 15px;border-radius:14px;font-size:12px}.support-launcher .icon{width:20px;height:20px}.cart-v2-mobile-footer~#support-launcher{bottom:90px}.support-desk-heading{align-items:flex-start}.support-desk-heading .button{font-size:10px;padding:9px}.support-order-strip{padding:12px 14px;flex-wrap:wrap}.support-dialog-header .connection-state{font-size:9px}}@media(prefers-reduced-motion:reduce){.support-message-list.chat-messages{scroll-behavior:auto}}

@media(max-width:700px){#support-launcher.on-cart .support-launcher{bottom:92px}}

/* Keep the composer in view rather than pushing it below the conversation. */
.support-center-page{padding-top:22px;padding-bottom:28px}.support-center-heading{margin-bottom:18px}.support-center-heading h1{font-size:26px;margin:7px 0}.support-center-heading p{margin:5px 0}.support-customer-layout{position:relative;height:calc(100dvh - 275px);min-height:440px;max-height:850px}.support-customer-layout .support-main-conversation{min-height:0}.support-customer-layout .support-dialog{height:0;min-height:0;max-height:none}.support-customer-layout .support-message-list{min-height:90px}.support-customer-layout .support-greeting{padding:15px 10px}.support-customer-layout .support-greeting>div:first-child{height:40px;width:40px;margin-bottom:12px}.support-customer-layout .support-quick-topics{margin-top:12px}.support-show-conversations{display:none;border:1px solid var(--line);background:var(--surface);color:var(--primary);border-radius:8px;padding:8px;font-size:11px;cursor:pointer;min-height:36px;white-space:nowrap}.support-desk-layout .support-dialog{min-height:440px}
@media(max-width:800px){.support-center-page{padding-top:18px}.support-center-heading{margin-bottom:15px;gap:10px}.support-center-heading h1{font-size:23px}.support-center-heading p{font-size:11px}.support-center-heading>.button{font-size:10px;min-height:38px;padding:9px}.support-customer-layout{height:calc(100dvh - 300px);min-height:470px;border-radius:14px}.support-customer-layout>.support-thread-list{display:none}.support-customer-layout.show-thread-list>.support-thread-list{display:block;position:absolute;top:0;left:0;right:0;z-index:20;max-height:300px;box-shadow:0 12px 25px #17102c20}.support-customer-layout .support-show-conversations{display:inline-flex;align-items:center;justify-content:center}.support-dialog-header{gap:9px;padding:13px}.support-dialog-header .connection-state{display:none}.support-dialog-header .support-show-conversations{margin-left:auto}.support-dialog-header h2{font-size:14px}.support-dialog-header p{font-size:10px}.support-compose textarea{min-height:55px}.support-compose{padding:11px}.support-greeting h3{font-size:16px}.support-customer-layout .support-quick-topics button{font-size:11px;padding:7px 9px;min-height:34px}.support-compose-footer>span{font-size:9px}.support-order-strip{font-size:10px;gap:5px}.support-customer-layout #support-customer-threads{max-height:190px}}

.support-inquiry-summary>p{font-size:12px;line-height:1.9;color:var(--muted)}.support-inquiry-summary>h3{font-size:17px;margin:12px 0}.support-inquiry-summary .button{margin-top:8px}

.support-compact-header{height:65px;border-bottom:1px solid var(--line);background:var(--surface)}.support-compact-header>.container{display:flex;align-items:center;justify-content:space-between;height:100%}.support-compact-header .brand img{width:34px;height:34px}.support-compact-header .brand strong{font-size:20px}.support-compact-header .brand small{font-size:9px}.support-compact-header .button{min-height:38px;font-size:12px;padding:9px 13px}.support-customer-layout{height:calc(100dvh - 210px);max-height:1000px}@media(max-width:800px){.support-compact-header{height:62px}.support-customer-layout{height:calc(100dvh - 230px)}.support-center-heading .eyebrow{font-size:9px}.support-center-heading p{font-size:11px}.support-center-heading h1{font-size:23px}}

.support-message-bubble a{color:var(--primary);text-decoration:underline;text-underline-offset:3px;word-break:break-all}.support-message.is-self .support-message-bubble a{color:inherit}.support-default-reply{background:var(--surface);border:1px solid var(--line);padding:15px 17px;border-radius:12px;text-align:left;max-width:560px;margin:16px auto;font-size:13px;color:var(--text);line-height:1.9;overflow-wrap:anywhere}.support-default-reply>b{display:block;font-size:10px;color:var(--muted);margin-bottom:10px}.support-default-reply a{color:var(--primary);text-decoration:underline;word-break:break-all}.support-auto-reply-form{display:grid;gap:15px;margin-top:18px}.support-auto-reply-form textarea{width:100%;min-height:250px;padding:15px;line-height:1.9;border:1px solid var(--line);border-radius:12px;background:var(--bg);color:var(--text);font:inherit;font-size:13px;resize:vertical}.support-auto-reply-form .checkbox{display:flex;align-items:center;gap:10px;font-size:13px}.support-auto-reply-form input[type=checkbox]{width:18px;height:18px;accent-color:var(--primary)}.support-auto-reply-form>.button{justify-self:start;min-height:44px}@media(max-width:650px){.support-auto-reply-form textarea{font-size:16px}.support-default-reply{font-size:12px;padding:13px}}